ETHOS VETERINARY HEALTH PARTNERS WITH VETREC TO REVOLUTIONIZE CLINICAL EFFICIENCY AND SUPPORT VETERINARY TEAMS
September 2, 2025The largest AI assistance deployment in veterinary medicine
Austin, TX — Ethos Veterinary Health—the leading network of more than 140 specialty and emergency hospitals—is proud to announce a multi-year partnership with VetRec, the enterprise-grade AI veterinary assistant, to transform medical recordkeeping, enhance clinical efficiency, and improve the daily lives of veterinarians and support staff across its community.
Following an extensive RFP process, Ethos selected VetRec for its collaborative approach, strong alignment with Ethos’ commitment to medical excellence, and its focus on continuous improvement and innovation. At the core of this partnership is a shared goal: to give time back to veterinary professionals by reducing administrative burden and elevating patient care.
The initial phase of the partnership features VetRec’s Scribe, a powerful tool that enables doctors and staff to record consultations and automatically generate complete, accurate medical records. Additionally, VetRec can generate summaries of a patient’s past medical history prior to appointments—ensuring doctors are equipped with the right information at the right time.
“VetRec was built to support doctors and the teams that care for pets,” said Kevin Cohen, CEO of VetRec. “Partnering with Ethos—a leader that values both innovation and the day-to-day experience of their clinical teams—represents an exciting opportunity to deliver real impact at scale.”
To date, over 600 doctors and 900 staff across the Ethos network have already adopted VetRec, integrating it into their daily workflows. With usage expanding rapidly, the partnership is set to become one of the largest deployments of AI-assisted documentation in veterinary medicine.
“The early feedback has been overwhelmingly positive,” said Dr. Jennifer Brisson, Director of Diagnostic Imaging at Ethos. “VetRec allows our doctors to spend more time focused on patients, not paperwork. It’s a powerful tool that supports better medicine, stronger team engagement, increased patient access to care, and ultimately better outcomes for pets.”
This partnership marks the beginning of a broader collaboration between Ethos and VetRec, with plans to continue exploring new ways technology can support veterinary professionals and elevate care across the industry.
“AI is poised to transform veterinary medicine in profound ways,” said Dr. Pat Welch, Head of Innovation and Learning & Development at Ethos. “Its real promise lies in freeing our teams to focus on critical thinking, collaboration, and compassionate care. This partnership marks an important step in shaping the next generation of veterinary practice.”
About VetRec
VetRec is an enterprise-grade AI veterinary assistant backed by 24/7 best-in-class customer service. Our proprietary platform streamlines clinical workflows by instantly generating highly accurate, fully customizable medical notes, reports, dental charts, and discharge instructions. It also transforms entire patient records, including handwritten notes, into clinically precise, workflow-ready summaries and transcribes phone calls into review-ready notes. VetRec is HIPAA and SOC 2 Type II-compliant and integrates seamlessly with both cloud-based and on-premise Practice Management Systems.
About Ethos Veterinary Health
Ethos Veterinary Health is the leading network of over 140 specialty and emergency hospitals across North America, united by a shared commitment to delivering compassionate, high-quality care when pets and their families need it most. This integrated community includes more than 1,500 veterinarians working alongside skilled and dedicated care teams. Together, Ethos cares for over 2 million pets annually. Through collaboration, advanced technology, and an evidence-based approach, Ethos is improving outcomes, supporting fulfilling careers, and revolutionizing the future of veterinary medicine.
Ethos is part of National Veterinary Associates (NVA), a community of approximately 1,300+ premier locations across North America consisting of general practice veterinary hospitals, world-class specialty and emergency hospitals, equine hospitals and pet resorts. For more information, visit NVA.com.
For media inquiries, please contact:
Justin Ungs, Senior Brand Director, Ethos, [email protected]
Krista Chmiel, Marketing Lead, VetRec, [email protected]