Medical Excellence aligns the people, processes, and systems of a veterinary team to achieve medical goals, support a culture of best practices, ensure the highest levels of evidence-based medical care, and improve patient outcomes.
At Ethos, we believe that developing a culture of medical excellence is crucial to delivering an exceptional patient experience.
Our Director of Medical Excellence, Dr. Kristen Frank, is responsible for the development, maintenance, and dissemination of national medical resources and processes to support medical best practices throughout our network of hospitals. Dr. Frank works alongside our hospitals and operations teams to assess hospital and organizational medical and patient safety needs and priorities. Additionally, Ethos provides educational material to support medical initiatives and cutting-edge medicine.